Field Services Team

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Mark Ramos, Field Services Manager
A member of the MHS team for 20 years, Mark has spent his career helping the animals of metro Detroit and beyond as a cruelty investigator. Mark is certified through Code 3 Associates and the University of Missouri Columbia’s National Cruelty Investigation school. He also has training in blood sports, and can be called upon as an expert witness in multiple courts including the Michigan Court of Appeals.

Of his job, Investigator Ramos says “Being able to do what you love alongside a team that is passionate about what they do makes this a very rewarding experience. Knowing we impact the lives of so many animals in this city in such a positive way keeps us motivated.”

Elise Ramsey, Field Services Manager
A certified animal cruelty investigator, Elise also works in tandem with Mark Ramos to manage the field services team. Investigator Ramsey has been with MHS for 5 years and was an investigator for 3 years before that. She holds certification from Code 3 Associates and the University of Colorado as an animal control officer and humane officer. She has also completed trainings in animal welfare, blood sports and is qualified to testify as an expert for both animal cruelty and dog fighting.

For Investigator Ramsey, “The most impactful part of my job is being able to educate people in the field regarding sterilization and proper care so that they are able to keep the animals they have, and prevent more from coming into the shelters.”

Dave McLeod, Cruelty Investigator
Investigator McLeod has worked on behalf of the animals of Detroit for over 15 years at MHS. Dave began his career at our Detroit shelter, moving from rescue driver to field agent then full investigator. He is certified as an animal cruelty investigator by Code 3 Associates/ University of Missouri Columbia with additional training in dogfighting and has also completed disaster response training.

Born and raised in Detroit, Dave’s favorite part of the job is “helping the animals and people of our great city.”

Myron Golden, Cruelty Investigator
Myron joined MHS in 2009, beginning his career as a rescue agent and assisting the cruelty investigations team as needed. He was soon promoted to field agent and achieved the title of cruelty investigator in 2017. He has completed training with Code 3 Associates and NACA (National Animal Control Association) in partnership with Colorado State University and CSU Veterinary teaching hospital.

The most impactful part of Investigator Golden’s job is community outreach, “educating people on how they can provide a better quality of life for their pets. They can use the knowledge we give them to not only help their animals but to also educate their children and others in the community who will also continue to educate and that will have an impact for generations to come.”

Chris Ouwerkerk, Field Agent
Chris started with MHS in 2010 as an animal care technician and customer service representative. He quickly moved into a position as a rescue driver and was promoted to field agent In 2017. In addition to animal handling training, Chris also has attended trainings on baton and pepper spray and self-defense.

As a field agent, Chris says the best part of his job is “seeing animals go from rags to riches and educating people to make their animal’s lives better.”

Pam Dybowski, Rescue Agent
Pam has a long career with animals prior to joining MHS in 2011, including working in dog training and handling. She has been a rescue agent for 4 years and worked in our veterinary center prior. Pam’s training includes cruelty investigations school through University of Missouri and NACA Animal Disaster Response Boot Camp.

Pam’s favorite part of her job is being the person with “boots on the ground and rescuing an animal that’s in distress or danger and then seeing their improvement at the shelter day-by-day then into a loving home.”

Natatia Nix, Senior Field Services Coordinator
In her 14 years with MHS, Natatia has worked in multiple capacities both in our veterinary centers and shelters. As the senior field services coordinator she acts as the information hub for the team by tracking all calls, dispatching team members and maintaining our rescue and cruelty database. Natatia has a background in criminal justice along with attending multiple trainings in animal cruelty, cruelty investigation and dog fighting.

Natatia is “proud to have the privilege of serving the animals and our community with this amazing team.”

Jordan Barrick, Field Services Coordinator
As a certified veterinary technician Jordan brings a unique skill set to the field services team. She began her career in South Carolina and has relocated to Detroit to follow her passion for animals. As the coordinator for the MHS field services team, Jordan dispatches team members for calls of animal cruelty or animals in distress, tracks calls using our database and assisting the team as needed.

The best part of Jordan’s job is “working with such a compassionate and hard-working team to help the animals and people of Detroit who need it most.”

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